Development and deployment of a large-scale dialog-based intelligent tutoring system

Abstract

There are significant challenges involved in the design and implementation of a dialogbased tutoring system (DBT) ranging from domain engineering to natural language classification and eventually instantiating an adaptive, personalized dialog strategy. These issues are magnified when implementing such a system at scale and across domains. In this paper, we describe and reflect on the design, methods, decisions and assessments that led to the successful deployment of our AI driven DBT currently being used by several hundreds of college level students for practice and selfregulated study in diverse subjects like Sociology, Communications, and American Government.