Why programming by demonstration systems fail: Lessons learned for usable AI

Abstract

Programming by demonstration systems have long attempted to make it possible for people to program computers without writing code. However, while these systems have resulted in many publications in AI venues, none of the technologies have yet achieved widespread adoption. Usability remains a critical barrier to their success. On the basis of lessons learned from three different programming by demonstration systems, we present a set of guidelines to consider when designing usable AI-based systems. Copyright © 2009, Association for the Advancement of Artificial Intelligence. All rights reserved.