From self-service to super-service: A resource mapping framework for co-creating value by shifting the boundary between provider and customer
- Christopher S. Campbell
- Paul P. Maglio
- et al.
- 2010
- ISeB
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This is our catalog of publications authored by IBM researchers, in collaboration with the global research community. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.
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1 result for Mark M. Davis