Publications

This is our catalog of publications authored by IBM researchers, in collaboration with the global research community. It’s an ever-growing body of work that shows why IBM is one of the most important contributors to modern computing.

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8 results at HICSS 2008

Service systems as customer-intensive systems and its implications for service science and engineering
- - Claudio Pinhanez
- 2008
- HICSS 2008
Introduction to persistent conversation 9: Design and analysis of CMC systems minitrack
- - Thomas Erickson
  - Susan C. Herring
- 2008
- HICSS 2008
Introduction to service science management and engineering minitrack
- - Michael J. Shaw
  - Paul P. Maglio
  - et al.
- 2008
- HICSS 2008
The service system is the basic abstraction of service science
- - Jim Spohrer
  - Stephen L. Vargo
  - et al.
- 2008
- HICSS 2008
Harry Potter and the meat-filled freezer: A case study of spontaneous usage of visualization tools
- - Fernanda B. Viégas
  - Martin Wattenberg
  - et al.
- 2008
- HICSS 2008
Information sharing and patterns of social interaction in an enterprise social bookmarking service
- - Ying Xin Pan
  - David R. Millen
- 2008
- HICSS 2008
A value network model for strategic analysis
- - Alain Biem
  - Nathan Caswell
- 2008
- HICSS 2008
Introduction to social spaces: Production and consumption of goods in digital collectives minitrack
- - Fernanda B. Viégas
  - Karrie Karahalios
- 2008
- HICSS 2008